Owner & Senior Groomer
Jenna Vega
Owner of Tails in the City, Jenna specializes in doodle cuts, Samoyeds, and teddy bear looks — bringing years of styling expertise and a warm, steady hand to every appointment.
Santa Clara · California
Purpose in Every Detail.
Care you can trust.
A full-service luxury grooming experience designed to keep your pet calm, comfortable, and cared for — skilled professionals focused on a stress-free experience, every time.
New clients: evaluation required. Please complete your grooming evaluation before booking a grooming appointment. Evaluation details
Call or Text
(408) 882-7207Visit
500 Madison Street · Santa Clara, CA 95050
The Experience
Every package is a complete grooming experience.
No add-ons hidden behind small print.
Included in Every Visit
Massage Bath
Hypoallergenic or Oatmeal Shampoo
Skin & Coat Conditioning
Teeth Brushing
Ear Cleaning
Nail Trim & File
Blow-Dry & Fluff
Signature Finishing Touch
Anal gland expression +$10 on request. Ear plucking on request and if tolerated by your pet.
Three Principles
01
Expert Handling
Calm, experienced grooming focused on your pet's comfort and safety.
02
Tailored Care
Customized services based on your pet's coat, skin, and individual needs.
03
Premium Care
A low-stress environment designed for quality over rush.
Treatments
- Medicated Treatment$20+
- Client-Provided Medicated Shampoo$15
- Flea & Tick Treatment$25+
- Odor Removal (Deskunk)$30+
- De-shed$40+
Some treatments may require multiple sessions.
Add-Ons & Adjustments
- Clean Feet / Face (Non-poodle)$25+
- Priority Groom — no kennel time$50+
- Dematting (based on severity)$2 / min
- Shave Down$30+
Required services may be applied based on coat condition, behavior, and safety needs.
Grooming Evaluation
$65
Per petRequired for new clients before booking a grooming appointment. We assess your pet’s coat, comfort, and grooming needs to plan thoughtful, individualized care.
- 01/Shows sensitivity to handling, restraint, or difficulty standing
- 02/Has not been professionally groomed in 6+ months
- 03/First-time grooming and over 8 months of age
- 04/Has had difficulty completing services at another grooming salon
If your pet is not ready for grooming, the $65 evaluation fee applies and we'll provide guidance for next steps.
Ask about an evaluationThe Team
Meet the
Team
Every member of our Santa Clara team is pet-friendly and professionally trained — shaping each groom with patience, precision, and a steady hand.
Receptionist
Marissa
Marissa is the friendly face behind the front desk, keeping appointments running smoothly and welcoming every pet parent with a smile.
Groomer
Bree
Patient, precise, and fluent in Korean, Bree specializes in gentle handling for sensitive pets and beautifully tidy everyday grooms.
Groomer
Serena
Serena specializes in Pomeranian hand scissor work, bringing a calm, steady presence and a meticulous finish that owners notice right away.
Professional Pet Stylist
Nicole (Nikki) 🐾
With over 30 years of professional grooming experience, Nikki brings a wealth of knowledge, skill, and passion to The Tails in the City. Her extensive background and dedication to her craft allow her to provide thoughtful, individualized grooming care for every dog she works with. Nikki takes pride in helping pets look and feel their very best.
Please read before booking
Policies
Pricing
All prices are starting prices. Final pricing is based on your pet's breed, size, coat condition/length, behavior, grooming frequency, and the time required to safely complete the service. Additional fees may apply for matting, excessive undercoat, medicated shampoos, or services requiring additional time.
Cancellations & Rescheduling
We require a minimum of 48 business hours' notice to cancel or reschedule an appointment. Appointments canceled, rescheduled, or missed without proper notice may be charged up to 100% of the reserved service total. Sundays and days the salon is closed are not considered business hours.
Late Arrivals
Appointments arriving more than 15 minutes late may be adjusted, canceled, or considered a no-show. When accommodations can be made, late fees may apply.
Card on File & Payment
A valid card on file is required to reserve and maintain appointments. Payment is due at the time of pickup.
Pick-Up Policy
Pets should be picked up within one hour of being notified that grooming is complete. Daycare fees may apply to pets remaining beyond the pickup window.
Flea & Tick Policy
For the health and safety of all pets in our care, any pet found with fleas or ticks may require immediate treatment. Additional fees may apply. If an infestation is severe, we reserve the right to reschedule or decline the service to protect other pets and maintain a clean salon environment.
Rewash Policy
If a pet urinates, defecates, or otherwise soils themselves after grooming and requires additional bathing, drying, or cleaning, a rewash fee may apply based on the additional time and care required.
Health & Safety
The safety and well-being of every pet is our highest priority. We reserve the right to refuse or discontinue any service if we believe it is in the best interest of the pet, our staff, or other pets in our care.
New Clients
15% off your first visit.
A warm welcome for first-time clients — book your introductory groom with us and enjoy 15% off your first appointment.
Referral Program · Santa Clara
Good Dogs Tell Their Friends! 🐾
Love your pup’s grooming experience? Share the love!
For new clients
New clients receive 15% off their first grooming appointment.
For existing clients
Existing clients receive a $20 grooming credit after their referred friend completes their first paid grooming appointment.
There’s no limit to how many friends clients can refer!
New clients simply need to mention who referred them when booking.
One reward per new household. Credits apply to future grooming services only. Offers cannot be combined.
Follow us
@tailsinthecitygroomingBook Appointment
New Clients: Please Review Our Evaluation Guidelines
Some dogs require a grooming evaluation before their first appointment. Please review our evaluation guidelines to determine whether your pet needs one before booking.
Consultation & Evaluation Inquiry
Thoughtful care starts with a conversation.
Have questions about your pet’s grooming needs or their first evaluation? Get in touch before booking.
(408) 882-7207