Santa Clara · California

Quality over quantity.
Care you can trust.

A full-service luxury grooming experience designed to keep your pet calm, comfortable, and cared for — skilled professionals focused on a stress-free experience, every time.

Call or Text

(408) 882-7207

Visit

500 Madison Street · Santa Clara, CA 95050

A freshly groomed dog at our Santa Clara salon
Freshly groomed bichon with bow
Freshly groomed maltese
Freshly groomed yorkshire terrier
Freshly groomed goldendoodle puppy

The Experience

Every package is a complete grooming experience.

No add-ons hidden behind small print.

Included in Every Visit

Massage Bath
Hypoallergenic or Oatmeal Shampoo
Skin & Coat Conditioning
Teeth Brushing
Ear Cleaning
Nail Trim & File
Blow-Dry & Fluff
Signature Finishing Touch

Anal gland expression +$10 on request. Ear plucking on request and if tolerated by your pet.

Three Principles

01

Expert Handling

Calm, experienced grooming focused on your pet's comfort and safety.

02

Tailored Care

Customized services based on your pet's coat, skin, and individual needs.

03

Premium Care

A low-stress environment designed for quality over rush.

Service Menu

All prices are starting estimates. Final pricing varies with size, coat condition, temperament, and time required.

Treatments

  • Medicated Treatment$20+
  • Client-Provided Medicated Shampoo$15
  • Flea & Tick Treatment$25+
  • Odor Removal (Deskunk)$30+
  • De-shed$40+

Some treatments may require multiple sessions.

Add-Ons & Adjustments

  • Clean Feet / Face (Non-poodle)$25+
  • Priority Groom — no kennel time$50+
  • Dematting (based on severity)$2 / min
  • Shave Down$30+

Required services may be applied based on coat condition, behavior, and safety needs.

Groomer's hands gently evaluating a calm small dog

Grooming Evaluation

$65

Per pet

For pets needing extra time, care, or handling. Booked as a regular appointment — if your pet is comfortable, we continue the groom that same day.

  • 01/Shows sensitivity to handling, restraint, or difficulty standing
  • 02/Has not been professionally groomed in 6+ months
  • 03/First-time grooming and over 8 months of age
  • 04/Has had difficulty completing services at another grooming salon

If your pet is not ready for grooming, the $65 evaluation fee applies and we'll provide guidance for next steps.

The Team

Meet the
Team

Every member of our Santa Clara team is pet-friendly and professionally trained — shaping each groom with patience, precision, and a steady hand.

Jenna Vega — Owner & Senior Groomer
Owner & Senior Groomer

Jenna Vega

Owner of Tails in the City, Jenna specializes in doodle cuts, Samoyeds, and teddy bear looks — bringing years of styling expertise and a warm, steady hand to every appointment.

Marissa — Receptionist
Receptionist

Marissa

Marissa is the friendly face behind the front desk, keeping appointments running smoothly and welcoming every pet parent with a smile.

Bree — Groomer
Groomer

Bree

Patient, precise, and fluent in Korean, Bree specializes in gentle handling for sensitive pets and beautifully tidy everyday grooms.

Serena — Groomer
Groomer

Serena

Serena specializes in Pomeranian hand scissor work, bringing a calm, steady presence and a meticulous finish that owners notice right away.

Please read before booking

Policies

Pricing

All prices are starting prices. Final pricing is based on your pet's breed, size, coat condition/length, behavior, grooming frequency, and the time required to safely complete the service. Additional fees may apply for matting, excessive undercoat, medicated shampoos, or services requiring additional time.

Cancellations & Rescheduling

We require a minimum of 48 business hours' notice to cancel or reschedule an appointment. Appointments canceled, rescheduled, or missed without proper notice may be charged up to 100% of the reserved service total. Sundays and days the salon is closed are not considered business hours.

Late Arrivals

Appointments arriving more than 15 minutes late may be adjusted, canceled, or considered a no-show. When accommodations can be made, late fees may apply.

Card on File & Payment

A valid card on file is required to reserve and maintain appointments. Payment is due at the time of pickup.

Pick-Up Policy

Pets should be picked up within one hour of being notified that grooming is complete. Daycare fees may apply to pets remaining beyond the pickup window.

Flea & Tick Policy

For the health and safety of all pets in our care, any pet found with fleas or ticks may require immediate treatment. Additional fees may apply. If an infestation is severe, we reserve the right to reschedule or decline the service to protect other pets and maintain a clean salon environment.

Rewash Policy

If a pet urinates, defecates, or otherwise soils themselves after grooming and requires additional bathing, drying, or cleaning, a rewash fee may apply based on the additional time and care required.

Health & Safety

The safety and well-being of every pet is our highest priority. We reserve the right to refuse or discontinue any service if we believe it is in the best interest of the pet, our staff, or other pets in our care.

New Clients

15% off your first visit.

A warm welcome for first-time clients — book your introductory groom with us and enjoy 15% off your first appointment.

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